Thank you for shopping at beltroutfit.com. We want to ensure you are completely satisfied with your purchase. Please read our Refund Policy carefully to understand your rights and responsibilities regarding refunds and returns.

1. Refund Eligibility

   • We offer refunds for items that are defective or damaged upon receipt, or if you receive the wrong item.

   • To be eligible for a refund, you must contact us within [number] days of receiving your order. Beyond this period, we may not be able to offer you a refund or exchange.

2. Non-Refundable Items

   • Certain items are not eligible for refunds unless they are defective. These include:
     • Items that have been worn, used, or altered from their original condition.
     • Items that are not in their original packaging.
     • Items marked as final sale.

3. Refund Process

   • To initiate a refund, please contact us via the live chat button on our website or through our customer support email. Provide your order number and details about the issue with the item.

   • We may require proof of purchase or additional information to process your refund.

   • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

4. Refund Timing

   • If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

5. Shipping Costs

   • Shipping costs are non-refundable, unless the return is due to a mistake on our part (e.g., you received the wrong item or a defective product).

6. Exchanges

   • If you need to exchange an item for the same item due to damage or defect, please contact us. We will arrange for the exchange as soon as possible, subject to availability.

7. Contact Us

   • If you have any questions about our Refund Policy, please contact us via the live chat button on our website